Legal

Cookie Policy

At Medlife Holidays, we use cookies and similar technologies to help our website work properly, make your holiday searches easier and understand how visitors use our services.

Last updated: 17 October 2026

This Cookie Policy explains what cookies are, how we use them and how you can control your preferences.

We believe you should have control over your personal information, including how cookies are used when you visit our website.

1. Who We Are

Medlife Holidays is a trading name of Gouvon Ltd, a company registered in the United Kingdom.

Our company details are:

  • Trading Name: Medlife Holidays
  • Registered Company: Gouvon Ltd
  • Company Registration Number: 9931578
  • Registered Office: 1 Garrat Lane, London, SW14 8DX
  • Website: https://www.medlifeholidays.com
  • Email: janine@medlifeholidays.com

For further information about how we process personal information, please refer to our Privacy Policy.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone or other device when you visit a website.

They allow websites to remember information about your visit, such as your preferences, browsing activity or selected settings.

Cookies may be set directly by Medlife Holidays or by third-party services used on our website.

Some cookies are deleted when you close your browser. Others remain on your device for a defined period or until you delete them.

We may also use similar technologies, such as local storage and tracking pixels, which can serve related purposes.

3. How We Use Cookies

We may use cookies and similar technologies to:

  • •Keep our website functioning correctly.
  • •Remember your cookie preferences.
  • •Support holiday searches and booking sessions.
  • •Maintain website security.
  • •Understand how visitors navigate our website.
  • •Identify technical issues and improve performance.
  • •Remember selected preferences.
  • •Measure the effectiveness of advertising campaigns.
  • •Display relevant holiday offers where you have provided the required consent.

The cookies used depend on the features and third-party services operating on our website.

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation and security of our website.

They may support functions such as:

  • •Website navigation.
  • •Holiday search and booking sessions.
  • •Security and fraud prevention.
  • •Saving cookie consent preferences.
  • •Maintaining essential website functionality.

Strictly necessary cookies do not normally require consent where they meet the applicable legal exemption.

They cannot be disabled through our cookie consent settings where they are essential to providing a service you have requested.

Functional and Preference Cookies

These cookies help remember certain choices you make, such as preferred settings or search preferences.

Where these cookies are not strictly necessary, we will request your consent before using them.

Disabling these cookies may mean some preferences are not remembered between visits.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with our website.

Depending on the tools enabled, they may collect information such as:

  • •Pages visited.
  • •Time spent on pages.
  • •Navigation patterns.
  • •Device and browser information.
  • •General traffic sources.
  • •Website errors and performance information.

We use this information to understand website usage and identify areas for improvement.

Where consent is required, analytics cookies will only be activated after you have agreed to them.

Marketing and Advertising Cookies

Marketing cookies may be used to understand the effectiveness of our advertising and display relevant travel promotions.

Depending on the advertising services enabled, these cookies may:

  • •Measure advertising conversions.
  • •Identify whether a visitor arrived from an advertisement.
  • •Support remarketing campaigns.
  • •Help limit repeated advertisements.
  • •Support personalised advertising where permitted.

We will request your consent before using non-essential advertising cookies or similar tracking technologies.

You can refuse these cookies without losing access to the main features of our website.

5. First-Party and Third-Party Cookies

First-party cookies are set by the Medlife Holidays website.

Third-party cookies are set by external services integrated into our website.

These may include services providing:

  • •Website hosting and technical functionality.
  • •Holiday search and booking technology.
  • •Payment processing.
  • •Website analytics.
  • •Advertising and conversion measurement.
  • •Embedded videos and social media content.
  • •Customer support or communication features.

Third-party providers may process information according to their own privacy policies.

Where these providers process personal data on our behalf, we will apply the relevant data protection requirements.

6. Cookies Used by Our Booking Systems

Our website may use third-party travel technology to display holiday availability, accommodation information, prices and booking options.

These systems may use cookies or similar technologies to maintain search sessions, remember selected travel arrangements, support secure booking transactions and prevent technical errors.

Some of these technologies may be strictly necessary for the booking service you request.

Any non-essential tracking used by booking technology providers will be subject to the applicable consent requirements.

Where you are redirected to an external supplier's website, that supplier may operate its own cookie controls and policies.

9. How Long Cookies Remain on Your Device

Cookies may be either session cookies or persistent cookies.

Session cookies are generally deleted when you close your browser.

Persistent cookies remain on your device for a defined period or until you remove them.

The duration of each cookie depends on its purpose and the provider responsible for setting it.

Where applicable, the specific duration of individual cookies will be disclosed in our cookie preference centre or cookie information table.

We will review the cookies used by our website when technologies or services change.

10. Personal Information and Cookies

Some cookies collect information that may identify you directly or indirectly, including online identifiers and IP addresses.

Where cookie information constitutes personal data, we process it in accordance with applicable data protection laws.

This includes the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, EU data protection legislation.

For more information about your rights and how we handle personal information, please read our Privacy Policy.

11. Your Rights

Depending on the circumstances and applicable law, you may have rights relating to personal information collected through cookies.

These may include the right to:

  • •Access personal information held about you.
  • •Request correction of inaccurate information.
  • •Request deletion in certain circumstances.
  • •Object to certain processing activities.
  • •Withdraw consent at any time.
  • •Request restriction of processing where applicable.

You can contact us at janine@medlifeholidays.com to exercise your rights or ask questions about cookie-related personal information.

12. International Data Transfers

Some technology providers may process cookie-related information outside the United Kingdom.

Where such processing involves restricted international transfers of personal data, we will use an appropriate lawful transfer mechanism.

Further information about international data transfers is available in our Privacy Policy.

14. Contact Us

If you have questions about this Cookie Policy or how cookies are used on our website, please contact:

  • Medlife Holidays
  • A trading name of Gouvon Ltd
  • Company Registration Number: 9931578
  • Registered Office: 1 Garrat Lane, London, SW14 8DX
  • Email: janine@medlifeholidays.com
  • Website: https://www.medlifeholidays.com

We are committed to providing a transparent and secure online experience while helping you find your next holiday.

Questions about cookies?

Our team is here to help with anything in this policy or your cookie preferences.

Get in touch